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    Hours & Services

    Extended Hours

    Daily

    From November 21 – December 30: 

    Monday – Saturday: 10:00am – 8:00pm
    Sunday: 10:00am – 6:00pm

    Holidays

    Christmas Eve: December 24, 10:00am – 5:00pm
    Christmas Day: December 25, CLOSED
    Boxing Day: December 26, 9:00am – 9:00pm
    New Year’s Eve: December 31, 10:00am – 5:00pm
    New Year’s Day: January 1, 11:00am – 6:00pm

     

    *PLEASE NOTE: Individual store hours may vary. Please contact stores directly or Guest Experience for details. 

    Regular shopping hours will resume on Monday, January 2, 2023.

    Gift Cards

    This holiday, let them find what they love!

    Shop in Mall
    Purchase your gift card in person at our new Gift Card Kiosk attached to our Guest Services Desk across from Aritzia. View Map

    eGift Card
    Enjoy the convenience of purchasing at home and gift instantly using our new eGift Cards. Recipients will receive an email or SMS with a barcode to redeem at our new Gift Card Kiosk attached to our Guest Services Desk across from Aritzia. Buy Now

    Group Gifting
    Send an eGift Card as a group for any occasion. We make it easy to invite friends, family, and colleagues to contribute. Start a Group Gift.

    Corporate eGifting
    Reward your employees or thank your customers instantly with eGift Cards. Enjoy the convenience of buying eGift Cards in bulk and have them delivered to your recipients via email. Order Now

    Live Chat

    Questions? We’re here to help! Our representatives are at your service.

    Text Us: 780-328-2768
    Call Us: 780-477-5756

    Santa's Court

    Experience the magic as Santa returns to Kingsway! Santa visits are by drop-in only.

    Location: Main Level by Starbucks

    Santa's Hours of Operation

    From Saturday, November 19 to Saturday, December 24:

    Monday to Saturday: 11:00am 2:30 pm & 3:30pm 7:00pm
    Sunday: 11:00am 2:00pm & 2:30 5:00pm

    December 24 (Christmas Eve): 11:00am 3:00pm

     

    All prices include GST.

    20% of Santa photo sales on December 5, 12, and 19 will be donated to the Edmonton Public Schools Foundation.

    Sensitive Santa

    Children and families living with autism and other disabilities are invited to visit Santa in a sensory-friendly environment.

    Hours of Operation: 

    Sunday, December 4 & 11: 9:30am-10:30 am and 5:30pm-6:30pm

    *Bookings for December 11 from 9:30-10:30 am are full. 

    Visits with Sensitive Santa must be booked in advance. Please fill out the booking form below.

    Sensitive Santa Booking Form

    Preferred Date/Time of Sensitive Santa Visit:(Required)
    Bookings are scheduled in 10-minute slots. Please indicate your preferred time block. Someone will contact you to coordinate your specific visit time slot.

    Pet Photos with Santa

    Furry friends are invited to have their photos taken with Santa during pet-friendly hours on Tuesday nights in Santa’s Court. Pet photos are by drop-in only.

    Hours of Operation: 

    Tuesday nights from November 22 to December 20: 3:30pm 7:30pm

    All prices include GST.

    Pet Guidelines

    • Only dogs and cats are welcome – no other animals are permitted.
    • Must enter and exit through Entrance 8 by Starbucks.
    • All pets must be on a leash, in a pet carrier, or held by the owner at all times.
    • Owners must immediately clean any “messes”.
    • All animals must be current on vaccinations.
    • Aggressive/dangerous animals are not permitted.
    • Santa set staff, mall management, and security have the discretion to turn away animals if they do not fit the above guidelines or appear aggressive toward people or other animals.

    Holiday Happenings

    Wrap & Roll

    Friday, November 25 to Saturday, December 24

    Let the elves at our Wrap & Roll gift wrap station make your presents shine this year!

    Amazing gift wrapping for a donation, all for a great cause. All proceeds go to the Edmonton Public Schools Foundation.

    A big thank you to our elves from Strathcona High School’s Leadership Program for volunteering their time.

    Located on the Main Level near Santa’s Court.

    Hours of Operation: 

    November 25 – December 11

    Monday to Friday: 4:30 pm – 7:00 pm

    Saturday: 11:00 am – 7:00 pm

    Sunday: 12:00 pm – 5:00 pm

     

    December 12 – December 24

    Monday to Friday: 11:00 am – 7:00 pm

    Saturday: 11:00 am – 7:00 pm

    Sunday: 12:00 pm – 5:00 pm

    The Salvation Army Toy Drive

    Friday, December 9 & Saturday, December 10 

    The Salvation Army’s Toy Drive is back at Kingsway this year!

    Stop by and donate new, unwrapped toys for local children.

    The Salvation Army will be on location near Santa’s Court, GAP, and outside Entrance 8 with free hot chocolate (while supplies last). There will be lots of prizes to be won.

    The donation box is located near Santa’s Court until the end of the holiday season.

    A list of gift ideas can be found HERE.

    Holiday Pops

    A series of musical performances held at the Main West Entrance by Forever 21.

    Tuba Christmas

    Saturday, December 10 from 11 am to 12 pm 

    Tuba Christmas is a worldwide event where tuba players gather and spread festive spirit through music.

    Donations of new, unwrapped toys will be collected for Santas Anonymous.

    University of Alberta Madrigal Singers

    Sunday, December 11 from 12 to 2 pm

    The University of Alberta Madrigal Singers will be performing acapella Christmas carols and spreading holiday cheer to all.

    Music is such an integral part of their lives, and they love to share it with others.

    Edmonton Philharmonic Orchestra

    Saturday, December 17 from 12 to 1 pm

    The Edmonton Philharmonic Orchestra is a community orchestra.

    Get into the joyful spirit of the season with their performance of seasonal classics and more.

    The Salvation Army Kettle

    Support The Salvation Army’s Christmas Kettle Campaign.

    All Kettle donations stay local to support community programs and services for people in need. When you give to The Salvation Army, you are investing in the future of marginalized and overlooked people in your community.

    Located on the Main Level near Guest Services.

    Store Offers

    Enjoy the best deals and offers during this holiday season. Check our Store Offers page for this year’s specials.