Assistant Store Leader

Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a strong background in managing operational processes and the ability to provide exceptional client experiences. If you have a passion for working with a team and finding solutions, our permanent full-time, Assistant Store Leader position at our Kingsway locations may be the role for you!

What can you expect in this role?

As an Assistant Store Leader, you’ll be responsible for supporting the day-to-day retail store operations and ensure that we are continually providing an experience that surprises and delights our clients. You will provide support to the Store Leader and ensure efficient planning, process coordination and follow- through ensuring tasks are being executed through clear direction and ensuring client ambassadors understand their role to implement processes. You will work collaboratively with retail leaders in your city to provide support and resources as needed, to ensure a consistent and exceptional client experience. This role balances enhancing our business processes and delighting our client. Your effective communication, listening and coaching skills will support you in sharing client feedback, business trends and recommendations to continually improve processes.

Store Leader

At Hillberg & Berk, a Canadian jewelry company, we offer competitive wages, sales incentives, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewelry! You will be empowered to own your career and be a part of a growing, dynamic and evolving company.

Store Leader Role

Reporting to the Regional Manager, the Store Leader is responsible to oversee day-to-day operations of a Hillberg & Berk store and ensure that we are continually delivering an experience that surprises and delights our client at our Kingsway location!