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  • Shift Leader/Keyholder

    Partner with Management to maximum sales and profits by achieving business metrics goals including sales goals, ensuring excellent customer experience is provided at all times, and by consistently maintaining all aspects of day to day operations of the store and people. Promotes cooperation and commitment within the team to achieve objectives, desired goals and deliverables. Oversee business operations in the absence of the Store Manager or Assistant Manager.

    1.RESULTS ORIENTED: Generating results (self & others) through a collaborative partnership with the Management Team. Anticipates and meets the needs of the customer by providing a great customer experience through actions and behaviors.
    2. DEVELOPMENT OF OTHERS: Actively works to improve the performance of oneself and others by pursuing opportunities for continuous learning and feedback. Develops brand ambassadors that deliver a customer experience that supports our philosophy.
    3. TEAMWORK / ENGAGEMENT: Fosters the culture of teamwork through ownership and accountability. Supports building and maintaining a team focused on providing a great experience (service & environment). Engages others to enthusiastically participate in the attainment and advancement of organizational goals and strategies.

    Applicant Requirements:
    Previous successful management experience is required. Must be a team player with good communication, people management and organization skills. Proven sales ability and able to provide leadership to other associates. Through behaviors and actions demonstrates a commitment to the Company’s Mission Statement, Vision, and Core Values/Principles. Is an Ambassador of the Brand.

    Works required appropriate number of hours, nights, weekends. Physical requirements include sustained standing and walking within the store; frequent, but not continuous, light effort to unpack and prepare merchandise which may require working with freight boxes weighing up to 22 kilograms, hanging garments, and/or working on ladders.

    No of hours: 15-20(+)

    Full Time Team Leader

    Your role in a nutshell:

    As an aspirational leader, with enthusiasm for our brand and a strong connection to our purpose, you’ll support the Store Management team in driving the store & your team mates to deliver retail excellence, strong sales results & an engaging customer experience.

    More about the role
    • Handle customer concerns efficiently & effectively, sharing feedback with Store Management team as needed
    • Problem solves effectively & proactively as much as possible using available resources
    • Creatively support upkeep of store lay-out & visual merchandising, inventory management & other store operations as needed.
    • Communicate effectively & act as a flexible & responsible role model to your team
    • Interest in & passion for learning about & leveraging knowledge of the beauty market, our competitors & our products.

    Working with the Store Management team to:
    • Shape a customer focused store experience by coaching Customer Consultants to drive customer engagement through our products, campaigns & activism, bringing our brand to life
    • Ensure development of customer loyalty to further build The Body Shop brand
    • Meet sales & performance targets
    • Identify & attract high potential candidates & develop current team members to succeed in their goals, support training & onboarding of new Customer Consultants

    What we look for:
    • Experience in a customer facing role and a genuine passion for beauty & the retail industry
    • Ability to communicate & listen effectively & demonstrate operational skills
    • Strong interpersonal skills to build rapport with customers & provide appropriate solutions to customer needs
    • A positive mindset with the willingness to continuously develop yourself
    • Ability to multitask, manage time & work flexible hours
    • Ability to work independently with minimal direction

    What we offer:
    • Comprehensive onboarding in your new position
    • Training hours for you & your team as needed
    • A 50% staff discount on regular product & 30% on Gifts
    • Freebies – when we launch new products, we want our Teams to be the first to fall in love with them
    • Paid volunteer days – so you can spend time with the causes that matter to you
    • Ability to make connections with Community Partners to drive local activism

    UN) Uniform- We don’t believe in uniformity. We’ll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good
    • Ability to offer a real living wage to your Customer Consultants
    • Opportunities to grow within the Brand
    • Encouragement & support to be exactly who you are employees may join any / all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability Network

    Talent Drivers

    Collaborative Skills, Purpose, Personal Conduct, Leadership, Commerciality. We believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all.

    The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview

    Assistant Store Leader

    Hillberg & Berk, a Canadian owned jewelry company, is looking for an individual with a strong background in managing operational processes and the ability to provide exceptional client experiences. If you have a passion for working with a team and finding solutions, our permanent full-time, Assistant Store Leader position at our Kingsway locations may be the role for you!

    What can you expect in this role?

    As an Assistant Store Leader, you’ll be responsible for supporting the day-to-day retail store operations and ensure that we are continually providing an experience that surprises and delights our clients. You will provide support to the Store Leader and ensure efficient planning, process coordination and follow- through ensuring tasks are being executed through clear direction and ensuring client ambassadors understand their role to implement processes. You will work collaboratively with retail leaders in your city to provide support and resources as needed, to ensure a consistent and exceptional client experience. This role balances enhancing our business processes and delighting our client. Your effective communication, listening and coaching skills will support you in sharing client feedback, business trends and recommendations to continually improve processes.

    Store Leader

    At Hillberg & Berk, a Canadian jewelry company, we offer competitive wages, sales incentives, additional vacation and sick days, health and dental benefits, as well as discounts on our beautiful jewelry! You will be empowered to own your career and be a part of a growing, dynamic and evolving company.

    Store Leader Role

    Reporting to the Regional Manager, the Store Leader is responsible to oversee day-to-day operations of a Hillberg & Berk store and ensure that we are continually delivering an experience that surprises and delights our client at our Kingsway location!

    Seasonal Sales Associate

    We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. With over to 300 stores in Canada and the U.S., and more than 4,000 people, we have been making our mark on fashion retail since 1975.

    Our core strengths are rooted in our team, our innovation and our customers. We are proud to hire and retain aspirational leaders who are driven to achieve great things and are recognized for their entrepreneurial spirit.

    Job Summary:
    Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each customer. You will participate in all the essential duties that contribute to the efficient and profitable operation of the store, while maintaining the brand and visual presentation standards of the company.

    ● High school diploma
    ● 6 months of sales experience in a retail environment is an asset
    ● Has passion for fashion
    ● Demonstrates a customer-first mindset
    ● Demonstrates exceptional interpersonal skills with a natural ability to build relationships
    ● Has the ability to work as a team
    ● Has the ability to work in a fast-paced environment, while delivering an exceptionally high level of attention and service
    ● Social Media Skills, knowledge of Mobile Devices Skills and Computer skills are an asset
    ● Is available to work a on flexible schedule, including evenings, weekends and holidays, as per business needs

    What we have to offer…
    ● You will be at the forefront of a growing organization that understands the importance of investing in people!
    ● A personal clothing employee discount in Garage & Dynamite stores
    ● Learning and development programs to grow and exploit full potential to succeed in your next step!
    ● Educational support program
    ● Employee referral program: be our best ambassador!

    Our promise…
    No day will be like the last – we aim to be better today than we were yesterday.

    We are committed to employment equity.

    Candidates that are retained will be called for an interview.