Kingsway Mall

Hours Per Week:   15

Type of Work:   0-2 years experience required

JOB SUMMARY: The Third Key overall responsibility is to assist the Store Manager in leading a radical customer and employee experience that drive Key Performance Indicators (KPI) results that maximize store performance. As a part of the overall role, a Third Key Performance is based on 3 major areas of responsibility: People, Product and Place. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned as needed.) People: • Demonstrates and ensures the store team embodies Fossil’s 6 Core Values in a spirit of Collaboration (Be Passionate, Be Relentless, Be Authentic, Have a sense of Humor, Be Resourceful, Be Creative). • Execute Fossil Brand Philosophy and Company Vision. • Demonstrates leadership amongst peers by demonstrating personal customer service and selling skills, participating and being fully engaged in team meetings, being proactive in building knowledge of Fossil and the role. • Develop skill set in Interviewing & Hiring process. • Partners with Store Manager on Action Plans based on Division of Responsibility (DOR) to exceed goals/plan. Communicates successes, opportunities and solutions to Store Manager. • Aids in setting the standard of Team Performance. Recognizes performance issues and communicates details to Store Management Team in a timely fashion. • Partners with Store Manager to acquire skill set to establish goals that are specific, actionable and based on established KPI’s. • Gain knowledge and develop team-selling skills to deliver a Radical Customer Experience utilizing all training materials provided. Product • Provide consistent Radical Customer experience through flawless presentation standards & detailed product knowledge. • Participates in Floor sets, Plan-o-Gram’s (POG) and all merchandising tasks to ensure they are executed on time and within allowable hours. • Knows the best sellers, the required placement, and ensures that sales meet or exceed company performance. • Learns product knowledge utilizing tools provided. Place: Operations: • Ensures operational tasks are completed such as replenishment and recovery of merchandise, cash handling and overall store organization/appearance. • Performs operational tasks such as replenish

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